Privacy Policy
Last Updated: December 10, 2025
At xelvion ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xelvion.online and use our browser-based social casino game creation services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via our website and services includes:
1.1 Personal Data
Personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Express interest in obtaining information about our services
- Participate in activities on our website
- Contact us via email, phone, or contact forms
This information may include:
- Name and contact details (email address, phone number, postal address)
- Company name and business information
- Payment and billing information
- Username and password
- Professional information and project requirements
1.2 Technical Data
Information automatically collected when you visit our website:
- IP address and browser type
- Operating system and device information
- Referring and exit pages
- Date and time stamps
- Clickstream data and website usage patterns
- Cookies and similar tracking technologies
1.3 Project and Service Data
Information related to your use of our social casino game creation services:
- Game concepts and development requirements
- Project specifications and documentation
- Communications regarding project development
- Feedback and support requests
2. How We Use Your Information
We use the information we collect or receive for the following purposes:
- Service Delivery: To provide, operate, and maintain our social casino game creation services
- Account Management: To create and manage your account
- Communication: To respond to inquiries, provide customer support, and send service-related notifications
- Project Development: To understand your requirements and deliver customized social casino game solutions
- Payment Processing: To process transactions and send billing information
- Website Improvement: To analyze usage patterns and improve our website functionality
- Marketing: To send promotional materials about our services, with your consent where required
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions
- Security: To detect, prevent, and address technical issues and fraudulent activity
3. Disclosure of Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, and agents who perform services on our behalf, including:
- Payment processors and financial institutions
- Cloud hosting and infrastructure providers
- Analytics and tracking service providers
- Marketing and communication platforms
- Development and technical support partners
3.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
3.3 Legal Requirements
We may disclose your information where we are legally required to do so in order to:
- Comply with applicable laws, regulations, or legal processes
- Respond to lawful requests from public authorities
- Protect our rights, property, or safety and that of our users
- Prevent or investigate potential wrongdoing
3.4 With Your Consent
We may disclose your personal information for any other purpose with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our service.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Enable enhanced functionality and personalization
- Marketing Cookies: Track visitor activity to display relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our security measures include:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it no longer identifies you.
Retention periods vary based on:
- The nature of the information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Legitimate business purposes
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: The right to request copies of your personal information
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information
- Restriction: The right to request restriction of processing your information
- Portability: The right to request transfer of your information to another service
- Objection: The right to object to our processing of your information
- Withdraw Consent: The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
8. Third-Party Websites
Our website may contain links to third-party websites, applications, and services not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
10. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.
We take appropriate steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website and services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
xelvion
10 Gladstone Grove, Biddulph
Stoke-on-Trent ST8 7SY
United Kingdom
Email: support@xelvion.online
Phone: +441752569634
We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection laws.